need advice on American Suspension

cwood0425 · #1 (**permalink**) 09-11-2006, 10:57 AM

having some trouble and need advice...

bike built in oct 05
fork seals leak oct 05
rebuild of forks dec 05

forks still leak and now with rebuild scuffed up and lower tree chrome popping off

spoke to A.S. and bike builder they both said we will replace forks

finally got bike back to builder

when he was not busy aug 06

now both builder and A.S. saying that is not our policy and bike is still apart will not make the Key West poker run, and maybe not the Biketoberfest

Craig

Phantom · #2 (**permalink**) 09-11-2006, 11:03 AM

I am surprised they agreed to replace the forks from the beginning to be honest. I am not a part of American Suspension and have no control over them. I can say that it is not AS's responsibility to deal with popping chrome because the seals needed to be replaced. If the builder scuffed the forks while taking them on and off, he should assist with a re-chrome.
Who is the builder that you are working with?

Hotch · #3 (**permalink**) 09-11-2006, 01:25 PM

Ask Big Bear Choppers why they stopped using American Suspension. I have A.S. on my not on the road yet Venom.... Hope to hell it doesn't leak.

Phantom · #4 (**permalink**) 09-11-2006, 09:59 PM

I use a ton of the front ends and have only had a couple leak. If you are going to have one that is going to be sitting for a long time, store it upright (the position it will be in once it is installed) and actuate the forks from time to time.

dilligaf · #5 (**permalink**) 09-11-2006, 11:25 PM

when a.s. was a small shock maker they made some kool shit. now they're big and were bought out by a big company and their stuff pretty much sucks now.

Rockhewer · #6 (**permalink**) 09-12-2006, 03:54 AM

Wait....lemme guess......back in 05 you called A.S. and talked to Steve ( nice guy, good customer service)....and he said, "no prob, we'll take care of ya".......now you call back to find Steve no longer with the company.......and had to deal with Ted (who won't even wipe his own ass, till he ok's it with Vince)......and they collectivly said....."no dice"..........is that about right??

.

Barefoot Choppa · #7 (**permalink**) 09-12-2006, 04:35 AM

Quote:

Originally Posted by dilligaf

when a.s. was a small shock maker they made some kool shit. now they're big and were bought out by a big company and their stuff pretty much sucks now.

Yeah, I guess thats because Phantom uses them!! Get a fucking life asswipe!

cwood0425 · #8 (**permalink**) 09-12-2006, 06:00 AM

well i guess i will see what happens, maybe it was someone other than TED I talked to in 05.
I called ted on friday and he got pissed off at me and hung up on me, saying that is not the way we do business, these front ends are to expensive to just replace.

Even if they are not fixed after sending them in twice?

the bummer is it is looking like the builder is not supporting me either

Craig

cwood0425 · #9 (**permalink**) 09-12-2006, 06:00 AM

the builder is t-n-t choppers out of pompano beach florida

Hotch · #10 (**permalink**) 09-12-2006, 07:05 AM

Thanks for the advice Phantom. I've had the forks in their box on the garage floor since I broke the bike back down. I guess I'll use em as pogo sticks and then prop them against the wall until I'm ready to install them again!

LUCKYDEVIL · #11 (**permalink**) 09-12-2006, 07:16 AM

Quote:

Originally Posted by cwood0425

well i guess i will see what happens, maybe it was someone other than TED I talked to in 05.
I called ted on friday and he got pissed off at me and hung up on me, saying that is not the way we do business, these front ends are to expensive to just replace.

Even if they are not fixed after sending them in twice?

the bummer is it is looking like the builder is not supporting me either

Craig

Sounds like it's time to move on, do your homework, there's some well made front ends out there, ask around, do a search...
Best of luck!

cwood0425 · #12 (**permalink**) 09-15-2006, 06:23 AM

i just got info the front end was "rebuilt" it needed lots to make it right.

the builder is going to reinstall i might make it to the key west poker run and bike show after all.

I told the builder this was not over.

Craig

JS124 · #13 (**permalink**) 09-15-2006, 08:11 AM

Two words Mean Street !

cwood0425 · #14 (**permalink**) 09-20-2006, 12:38 PM

on another bike I had mean street.

the chrome peeled

switched to a stock harley wide glide front, after that

Craig

Phantom · #15 (**permalink**) 09-20-2006, 02:02 PM

chrome, aluminum, and hydraulic fluid don't mix well but to be honest, chroming issues is an industry wide spread problem. Some people like to blame a specific manufacturer but it doesn't matter if you do front ends, wheels, forward controls or whatever, the chrome process is typically out sourced and alot of factors play into how long the chrome lasts.